Refunds
One clear policy for every paid booking.
You see it before you pay, and it's applied automatically. No forms, no emails to send.
You leave a game or lesson early enough
24 hours or more before the start: full refund, automatically, to the card you paid with.
You leave with less notice
Less than 24 hours before the start: your spot is released so someone else can take it, but there's no refund. The host or coach kept that time for you.
The host or coach cancels
Everyone who paid is refunded in full, automatically, and notified.
You didn't finish paying
A spot is held for 30 minutes while you check out. If payment isn't completed, the hold expires, nothing is charged, and the spot reopens.
Free games
Nothing was charged, so there's nothing to refund. Please still leave the game if you can't make it, so the spot goes to someone else.
Pay-at-the-venue listings
Some venues and all golf courses collect their own fees on site. Their refund policy applies to those fees; Courta charges nothing on these bookings.
How long does a refund take?
We issue it immediately. Your bank usually shows it within 5 to 10 business days, depending on the card.
Something went wrong?
Court closed, coach didn't show, charged twice: use the Contact link in the footer with the booking link and we'll sort it out by hand.
This policy is part of the Terms.